We are very satisfied, although we still have an approximately 1-inch gap in the wall. I am hoping it will still close all the way, as you said it would over a few months tightening with the torque wrench. The installation crew was knowledgeable and hardworking. We had a very good experience with the office staff-on 1st time tightening wall, they did send someone out! We chose All-Dry because you gave me a warranty and satisfaction guarantee. Also, I felt more comfortable with a company instead of individuals, and you were listed with the BBB.
Linda R. of Swannanoa, NC
Monday, June 19th
The installation crew was great! Conscientious and worked very hard. My experience with the office was limited but most satisfactory. The salesman seemed quite knowledgeable, was very pleasant and reassuring. If I have another problem, I will request the same crew!
Joy H. of Waynesville, NC
Monday, June 19th
Everyone there was very professional and friendly. Our salesman has got to be your top rep!!! We chose you because of your reputation and quick response to my call. Thank you again for a great job and my peace of mind.
Mary Jon A. of Horse Shoe, NC
Monday, June 19th
The installation crew was efficient, courteous, neat and timely. The salesman did an excellent job! We chose All-Dry because of their reputation and we had used you before for a damp basement and you did what you said you would do. Darrell worked with us to solve our main problem and Francisco and his crew did a great job. Couldn't be happier!
Ernie P. of Hendersonville, NC
Friday, June 16th
Karen and Lee were absolutely terrific, patient and helpful. Paul was superb, even came by to inquire about our satisfaction. Francisco was very nice, kept us informed of progress, worked with us when issues or questions arose on our part. Very professional.
Barbara S. of Flat Rock, NC
Thursday, May 25th
The installation crew was hard workers and courteous. The salesman was good -- knowledgeable and helpful. We chose you because your product seemed to make sense. Relatively inexpensive. I had a good impression of you from our previous project.
Claude K. of Flat Rock, NC
Monday, June 19th
We are very satisfied with this job. The crew was great and worked hard and cleaned yard upon completion of the job. The office staff was great-very easy to talk to. The salesman was great explained what needed to be done and how it would be done. I had seen your ad on TV-and after talking with friends, neighbors, and relatives about the problem and hearing how they thought the porch would have to be repaired. I though if your company could straighten bowed basement walls, you could repair my porch without too much trouble. Should I head of anyone with a problem, I will tell them about you.
Marie N. of Brevard, NC
Monday, June 19th
Dear Mr. Mitchell,
My wife and I have just had an exterior stairway stabilized using your Grip-Tite Foundation Pier System. I am writing to commend the crew you sent to do this work, particularly the foreman, Francisco Gamez. They appeared to be well-trained, were professional, polite and extremely hard working. They were respectful of our property and left it as they found it. Francisco took the time to explain the Grip-Tite process and answer our questions as the work progressed. He was very realistic and, as it turned out, very accurate in relation to what the system could accomplish. His leadership style was to set an example, and a pace, for the other crew members. All the crew members were a credit to your company and I hope that they are well compensated.
We were very impressed, as was the local building inspector, by the Grip-Tite system. Based on our experience, I would not hesitate to recommend this process and your company to anyone with a similar foundation problem.
Sincerely,
Jack
Jack L. of Brevard, NC
Monday, June 19th
Dear Mr. Mitchell:
This is a note to express my compliments to you for the work that your crew did here at my house in Columbus, NC.
I had been worried about the view porch on the street side as they were attempting to flee the property. But your Chet Lambert and crew saved the day. It is difficult to find good men who enjoy what they are doing in this day and age. They saw the job that needed to be done and set about in a very comprehensive manner to fix the problems. And they had everything they needed in that truck to accomplish the task and did not have to run back and forth to a hardware or supply store for this or that. This shows good planning.
I am very glad that I decided on your company to do this work and glad you have employees like Chet and his men.
For many years I served on the Board of the Home Owners Association here as well as the Architectural Committee and will certainly recommend your company to anyone here on the mountain that needs your expertise.
Again, thank you. It was indeed a pleasure doing business with your firm.
Very truly yours,
Richard D.
Richard D. of Columbus, NC
Monday, August 14th
Your installation crew was the greatest!!! The salesman was very knowledgeable and pleasant. The cleanup was very much satisfactory, you wouldn't even know they had been here. Darrell did an excellent job of explaining what would be done and the crew knew just what to do and how to do it with absolutely no wasted time or effort and were very neat with everything they did. You are very fortunate to have them working for you. They were also very pleasant to be around.
Ken B. of Landrum, SC
Monday, June 19th
Alex Rogers was very professional, very likable, and informative. You've got a great salesman. The system was used to lift houses, the price was reasonable and we liked Alex Rogers! From start to finish, we were very pleased with All Dry. Every employee was friendly and very helpful. Our floors are level now, and there is no damage on the walls!
Nathan C. of Inman, SC
Monday, June 12th
Mike did an outstanding job. He went over the whole process with us. We chose All-Dry because of the better price, and the fact that nothing was hid in the cost. Mike was honest on everything. The crew was a little late, but it wasn't their fault. They called me to let me know they would be late because of the material. Francisco and the other men were very professional and hard workers. They cleaned up as they were working, they had cleaned up just like this and I was well pleased. Mr. Mitchell, Mike, your staff and your people that went out to do the job were very hard working and professional! They represented your company very well and you should be proud of them.
Ron P. of Cowpens, SC
Thursday, June 29th
The representative was excellent, very knowledgeable and explained everything very well. We chose All-Dry because of their quality work done in the past and the great reviews by other customers. Francisco was super nice. They worked in very harsh conditions and were super quiet (I work nights and slept through their work with ease!) Your team, employees, Francisco and crew all rock! No one that I know of at this time, but I will definitely recommend when I do hear of someone needing your services.
Thank you so much! It was a pleasure to have you perform this work!
Brian C. of Greer, SC
Monday, June 12th
The staff was great. All of them from owner to the workers who did the work. Your representative was great! Your team made multiple visits to our home to make sure it would be done right. Time was taken to evaluate the situation carefully and make sure work would satisfy us. Only good (comments)! Very happy with the work. I will be more than happy to recommend you.
Louis R. of Greenville, SC
Friday, June 9th
Very satisfied with all the work All-Dry has done for me. Will not hesitate to call All-Dry for any work that may be done in future. Bobby, Fabricio, and Dular are an asset to All-Dry. I could not have selected a better crew myself.