There were several problems with my job, the installation was difficult and the SaniDry unit had problems. Your company never hesitated to address concerns and make things right. That is the true measure of a company's integrity. Always helpful and prompt to reply. Very hard workers. I was impressed by the presentation of the system and liked the national affiliation of a local company. The system has addressed all my basement concerns.
Dan M. of Candler, NC
Thursday, May 25th
I am writing to let you know how pleased we are with your service. The crew that installed our system did a very good job. They were very polite and professional. I expected to have a mess to clean up afterward, but that was not the case. The gentlemen worked hard and made sure everything was cleaned up after they finished.
Since we had the system installed, we have had a few very heavy rains, and to my delight---no water in the basement! We should have done this years ago. We are also enjoying the dehumidifier. We can tell the difference in the air, and it is nice not to have to worry with emptying the unit each day.
We will definitely recommend your company to others who are experiencing water problems. Thank you again for a job well done.
Patty M. of Clyde, NC
Monday, April 17th
To Whom It May Concern:
I am writing to let you know how pleased we area with your service. The crew that installed our system in August did a very good job. They were very polite and professional. I expected to have a mess to clean up afterward, but that was not the case. The gentlemen worked hard and made sure everything was cleaned up after they finished.
Since we had the system installed in August, we have had a few very heavy rains, and to my delight----no water in the basement!! We should have done this years ago. We are also enjoying the dehumidifier/air purifier. We can tell a difference in the air, and it is nice not to have to worry about emptying the unit each day!
We will definitely recommend your company to others who may be experiencing water problems. Thank you again for a job well done.
Sincerely,
Patty M.
Patty M. of Clyde, NC
Monday, June 26th
The purpose of this letter is to commend three of your employees, Francisco Gamez, Marvin Gomez, and Ramon Melendez. On February 12 and 13, they installed your waterproofing system in my home. All three of these gentlemen were polite, very professional, conscientious about the task at hand, and did an outstanding job. They even went to great lengths to cover all of the furniture, etc in the work areas which I must say I was pleasantly surprised.
As a result of the job performance of these dedicated workers and the quality of the product you provide, I have already recommended your company to two of my friends in this area and will continue to tell others as well.
I would greatly appreciate your making these gentlemen aware of my gratitude as well as placing a copy of this letter in their personnel file.
Sincerely,
Michael
Michael M. of Nebo, NC
Thursday, June 15th
Office staff was very informative and kept us updated on appointment time. The representative was very informative and helpful. The crew was very nice and hard working. They did all they could to keep dust down and cleaned up afterward. So far so good -- haven't had enough rain as yet to fully check system.
Mary Alice N. of Asheville, NC
Wednesday, June 14th
The representative was very helpful and knowledgeable. We chose All-Dry because of your rating with the Better Business Bureau and the information presented on your website. We were very impressed with your installation crew. The foreman was very helpful and knowledgeable. We would definitely recommend you to everyone.
Sue D. of Ashe, NC
Friday, May 26th
We are very satisfied with the job you did for us. Both the installation crew and office staff were excellent. The salesman was very knowledgeable about the product. Thank you for doing an excellent job. We will refer your company to any person(s) that has a need for your service. (your company is highly recommended)
Zion Church .. of Asheville, NC
Friday, June 16th
So far we are very satisfied! The installation crew was very professional. The salesman was courteous and competent. We chose All-Dry because the other company quoted a price without inspecting crawlspace. Your salesperson made through inspection and wrote a competitive proposal. Thanks for completing the project in a day.
Anita W. of Asheville, NC
Thursday, June 22nd
The representative did an excellent job! We chose you because you seemed to be the right crew to get the job done. The installation crew was very prompt and efficient and did a very thorough job cleaning up! We are very pleased with your work. We are looking forward to having our basement back. We would recommend All-Dry to our friends.
Williard C. of Waynesville, NC
Monday, May 22nd
Paul did a wonderful presentation. The three men that were here working in the crawlspace were hard workers and very pleasant and polite. Would wholeheartedly recommend this company.
Thomas P. of Candler, NC
Friday, May 26th
We are very satisfied, so far so good. The installation crew was hard working, polite, and were considerate of our home. The salesman had a very friendly and honest approach. We chose you over another company because of price and helpful and friendly office staff.
Jon F. of Arden, NC
Monday, June 19th
We are completely satisfied! The salesman knew all about All-Dry's products. We couldn't have had a better clean up, they moved everything. We chose All-Dry because the price was right and the service was done in two weeks from time contract was done. I would recommend All-Dry of the Carolinas if you have basement water trouble. The crew did an excellent job. Hauled everything away.
Carolyn M. of Horseshoe, NC
Wednesday, June 14th
Office staff was extremely helpful and informative, a pleasure to work with. Paul was very thorough. He did not leave any questions unanswered. He was very helpful and professional. I chose All-Dry because I had not heard back form the other companies that I called. Your system was very appealing in the way that you handled all the work from inside. The crew was always on time, if not I received a phone call. They were very nice to work with, they worked very hard. I would recommend All-Dry of the Carolinas to anyone looking to finish their basement.
Darren K. of Hendersonville, NC
Thursday, May 25th
The office staff was very courteous and helpful. The rep was very good, and right on time also! I chose All-Dry because they were less expensive and did about the same thing. I couldn't have had nicer people to work for me. Don't know right now but will tell anyone about you if the need arises.
Margaret T. of Hendersonville, NC
Thursday, May 25th
Dear Mike,
Tommy and his crew finished waterproofing our basement this past Thursday...at least one day ahead of schedule. Although our new system has not yet been put to the test, I am 100% confident that we will have a completely dry basement. You, personally, are to be commended for your professional and businesslike demeanor and knowledge. Also, Tommy and his crew need to be commended for being punctual, courteous, and efficient. As a matter of fact, I was contacted several times by telephone by your office staff. And, everyone was uniformly courteous and professional. The bottom line is that we are completely satisfied and would encourage you to use us as references any time that it might be appropriate.
Yours truly,
William M.
William M. of Hendersonville, NC
Thursday, June 22nd