The rep. (Paul) was great! He explained my problems, took pictures so I could see it was bad. He answered all my questions. He could not have been better! I chose All-Dry because of a recommendation from a previous customer and the presentation by Paul. They were very courteous and friendly. They did a great job on cleanup. All of my interactions with your company have been positive. I feel really confident in your work and again, I appreciate the way I was treated by all your employees I came in contact with. I don't know of anyone at this time, but if I find anyone in the future, I will sureely let you know.
Linda L. of Mars Hill, NC
Friday, May 26th
The installation crew was efficient, hard-working, and extremely courteous. The salesman was friendly, knowledgeable, and professional. In all respects, doing business with your company is/was enjoyable, and the product seems to be doing what it was presented to likely deliver-Thank you!
William S. of Mars Hill, NC
Wednesday, June 21st
We are very satisfied so far. The installation crew was on time, hard working and neat. The office staff is well informed and helpful. The salesman was clear and no pressure tactics. We chose All-Dry because of good references from other customers and good reputation. The odor has been reduced greatly, but there is still some that we hope will continue to subside.
Tom R. of Mars Hill, NC
Wednesday, June 21st
The office staff was very willing to answer any questions or concerns. Paul Heinlein took all the time he needed to explain what they would do and how. He was not in a rush and was very thorough. Exceptional representative! We chose All-Dry because of the guarantee and the warranties. They were never late on all (3) days! The crew was always polite, and most always smiling. They left nothing for us to clean up. I would recommend this system to anyone! So worth the money and definitely a lot healthier than what we had before. So a big THANK YOU!
Leslie and Jody S. of Weaverville, NC
Friday, May 26th
We did not interview anyone other than All-Dry. We went strictly by recommendations. No time was mentioned for the crew to arrive, but they arrived at 10:20 am and worked diligently throughout the day. So far, so good. I did call the office during installation and highly praised the workers and their dedication to service.
Virginia S. of Weaverville, NC
Friday, May 26th
We are extremely satisfied. The installation crew was awesome and knowledgeable. The office staff was wonderful. We chose All-Dry because you are priced competitively and didn't try to oversell your services. Jose, Samuel, and Ignacio were incredibly great. Give the gentlemen a raise. They are great assets to your company!!!!
Jeff F. of Alexander, NC
Monday, June 19th
Very professional and knowledgeable about the products. Extremely helpful but not pushy. The installer was very courteous and explained the use and care of the system. He completed the job in a timely manner and left everything clean when he left.
Harold S. of Marion, NC
Monday, May 22nd
The representative was very knowledgeable; excellent presentation and personality. We picked All-Dry because my neighbor recommended All-Dry; sales representative sealed the deal...felt we could trust your company. Your crew was very professional and did excellent work.
Paul A. of Marion, NC
Friday, May 26th
We are very satisfied with the job! The installation crew was efficient and professional. The main reason we chose All-Dry was Darrell's presentation and willingness to schedule an evening appointment. Our handyman and landscape people are both extremely impressed with the All-Dry system.
Robert S. of Leicester, NC
Wednesday, June 21st
The two reasons that led us to chose All-Dry was for their price and the salesman had more experience and knowledge about his information and presentation. The installation crew did a great job cleaning up. The work crew was very professional and courteous-thoughtful and knew what the job required and wasted no time in doing it.
Patricia P. of Leicester, NC
Friday, July 7th
So far, so good! We are impressed with your customer service. Excellent! The installation crew was very polite; explained everything; a number 1 crew! The office staff was good; responsive, good listeners, and caring. Darrell, the salesman, was outstanding caring and friendly. I called in a panic and was treated so kindly, with genuine concern and caring. You will receive a high recommendation. The treatment I received over the phone, plus Darrell's "presentation" sold us. All of your employees exhibit friendly, down-to-earth, knowledgeable ways. A pleasure in today's world. The job went like clockwork on schedule and trouble free. Francisco is a lovely young man as is his crew. Very impressive and helpful. We are relieved to have our crawlspace "clean and healthy". Thank you All-Dry to all of you who appear to really believe in and enjoy your work!
Jean and Jack G. of Asheville, NC
Wednesday, June 21st
The sales representative was very informative. The two reasons I chose All-Dry was because of the salesperson Mike Lee, and I spoke with another person you did work for and they were happy with the work done. This job went without a problem. I am so happy with the outcome.
Sandra G. of Asheville, NC
Friday, July 7th
Dear Mr. Lee and Ms Hamilton,I want to thank both of you personally for the work the crew you sent to our parents' home performed in such a professional manner. The crew supervisor, Francisco, and the entire crew were exemplary. They were polite, patient, charming, knowledgeable, and very understanding of the needs of our elderly parents. The crew represented All-Dry of the Carolinas with unmatched professionalism.I will not hesitate to recommend your company to friends, colleagues, and others that reside in your service area.Sincerely,Charles E.
Charles E. of Asheville, NC
Monday, April 17th
Chip Emery is one of the best sales representatives I've met. His knowledge of home construction and waterproofing techniques is excellent. I chose your company because of Chip's knowledge of solutions to our problem and has "no pressure" approach to convincing the prospective buyer how the CleanSpace product can solve moisture problems.
Sammy did all the installation, he had to dig out a large rock in the crawlspace to make the CleanSpace material lay flat. This was very difficult as the clearance is only 15" He did a great job! The crew left the basement and crawlspace cleaner than it was before they arrived.
Mike H. of Asheville, NC
Monday, May 22nd
The office staff was always super helpful when they called or I called them. The representative was excellent-friendly, honest, and helpful. All-Dry solved our crawlspace problems and made it look brand new! I love the 25-year warranty too!
Debbie H. of Black Mountain, NC
Thursday, May 25th