Very satisfied with the job. The crew was very nice. The salesman was very thorough. I had tried everything on my own, nothing worked. I am very happy my basement is dry.
Annette B. of Green Mountain, NC
Thursday, May 10th
The installation crew was very nice and hard workers. I think the salesman and his presentation was very satisfactory. We chose to go with All-Dry because with the problem we had it was easier to fix it with wall anchors and less work to be done instead of tearing down the wall.
Tammy H. of Marshall, NC
Wednesday, August 2nd
We thought your company did a fine job. The installation crew was all hard workers who seemed to know their jobs. The office staff was always very helpful on the phone. I thought the salesman was very helpful throughout the whole process. I chose All-Dry because they were the only company I knew who could provide such a service and because of the long list of previous customers provided by the salesman.
Gerald M. of Mars Hill, NC
Monday, July 31st
It appears that you did a very good job. I never met any of the installers but I talked to the foreman on the phone-very professional. We had a really good experience with the office staff other than the final payment mix-up. The salesman was knowledgeable, professional, and responsive. The reason why we chose All-Dry was because of the recommendation we got from an engineering firm in Asheville, and also because of the excellent initial discussions and subsequent follow-up conversations. The salesman was always polite, informative, and accessible by phone!! The only problem was trying to ensure you received your payment, but most of this was out of any control -- my apologies!!!
Bernie M. of Mars Hill, NC
Wednesday, August 2nd
Performed work as proposed by company rep. Polite, stayed on task, neat work and cleanup. Good work on removing insulation and plastic. Good prep work on dirt prior to start. Understood scope of work and requirements to do best permanent repair to water in crawlspace
Gerald B. of Mars Hill, NC
Wednesday, January 22nd
John,
I will not waste your time detailing that which you already know. I must however admit that I have never observed three men accomplish an almost inhuman amount of taxing work in such a small time, and have every aspect of their work performed in an exceptional or perfect manner. I was a contract coordinator for Florida Power & Light before retirement. You are a fortunate man to have these three men as employees. I could go on and on but will wait to see the completion of my project before expounding.
By the way, your product looks fantastic and without a doubt solves my problem and adds uncounted thousands of dollars to the value of this property. My kids will like that.
Thanks!
Chris
Christopher K. of Burnsville, NC
Monday, August 7th
Professionalism, Punctuality, Quality, Responsiveness, Value
Our call was visited by Ed/Nick. It had to do with a non- functioning CX UNIT.I felt that the two representatives were extremely professional and informative as they assessed the problem. They were knowlegable and prepared to finalize the visit after discussing with me. I appreciate their demeanor and efficient manner.Just wanted to give a shout out for these two gentlemen.
Barbara B. of Weaverville, NC
Tuesday, May 3rd
The staff were professional and on time. Chris clearly explained the problem and process to fix it. They also stand behind their work. Thank you All Dry
Tami S. of Weaverville, NC
Thursday, April 27th
We chose All-Dry because we had received good service last time we used your company! The crew put up a barrier in order to keep the concrete dust from spreading. They were courteous and worked diligently to complete the work to our satisfaction.
Harold S. of Marion, NC
Monday, May 22nd
The sales representative was very professional, accurate, courteous and friendly. We didn't contact any other company, as we were impressed by your business. The crew was friendly and hardworking. Took time to answer any questions and show progress.
Bobby H. of Marion, NC
Monday, July 10th
So far I am very satisfied with this job. Your entire staff including installation crew, office staff, and salesman were all excellent and did a terrific job. Your employees were nice and seemed to know their job well.
Bill R. of Marion, NC
Wednesday, August 2nd
We are very pleased-happy with the result. Bobby, the foreman, and his assistants were excellent! The office staff was great, helpful, and willing to assist us. The salesman was knowledgeable and came up with a good plan for our home. They left the area extremely neat, we were completely satisfied with the cleanup. We saw the result at our friends home and their satisfaction with the job at their residence. Very pleased with the outcome and Mr. Mitchell becoming sensitive to our problem and responding to our need promptly. Thanks to everyone for solving our problem--Basement smells good!
Jay and Joyce C. of Hudson, NC
Monday, July 31st
Shannon was very helpful. Paul was very nice and knew all about the All-Dry System. They were great! Due to the recent months of decreased rain, our pump and system have not been used or tested. We expect it will work.
Elaine B. of Asheville, NC
Thursday, May 25th
The representative was professional and knowledgeable. Francisco & crew did an excellent job. We were quite impressed by them. You may use me as a reference, although we haven't had to use the system yet!
Arthur P. of Asheville, NC
Friday, June 23rd
The work looks good. The office staff was friendly and competent. The salesman was very professional and thorough. The cleanup was satisfactory, everything was swept clean. Your company was the only company that seemed to have a variety of options and therefore would not only sell just what they have. I really appreciate that the work was done on schedule and seemingly without any unexpected problems.